Eagle Air
The purpose of this portfolio is to instruct future employers, schools, and/or business associates of the various accomplishments I have achieved either through working or learning, in the hopes of a promising career in the field of Technology.
Currently I am a college student pursuing my BA in computer security. In the past I have worked as in two companies one as intern doing the work of a help desk technician at a company called Manhattan motorcars and as an employee for another Company called Merchant Industries assisting customers with technical needs over the phone (tech support).
Juan Arias
Accountant
Education
Borough of Manhattan Community College - English 2008 - 2009
Brooklyn Job Corps Academy –A+ Certification 2009 - 2010
DeVry College of New York Exp. 2013
Program Computer Information Systems
Concentration - Information Systems Security
Skills
• Proficient with Microsoft Windows versions 98SE, ME, 2000, XP, Vista, and Server 03/08 operating system
• Install and configure computer components and operating system
• Proficient w/ troubleshooting hardware, software, network/printer issues
• Setting up and configuring wired and wireless networks systems with TCP/IP Protocol
• Proficient in system security, computer maintenance, general protection
• Connected and Disconnect Network Drives
• Configured group policies for active directory
• Ability to remote into a server using Windows 7/PC anywhere
• Skilled specialist in Microsoft Offices Suite 2003/2007
Juan Arias
324 55 St. Brooklyn NY, 11220
P: (718) 473-4644
EDUCATION
Brooklyn Job Corps: A+ Certification
DeVry College of New York New York, NY
Bachelor of Professional Studies, Computer Information Systems Exp Sept 2013
EXPERIENCE
Breakaway Courier New York, NY
Bike Messenger Nov 2011 – Oct 2012
• Make same day on demand deliveries, which vary in time and distance.
• Deliver packages of different weights, and sizes. providing proof of delivery to sender.
• Communicate with dispatcher to notify of issues and when changes need to be made.
LaserShip New York, NY Bike Messenger Jan 2011 – Sept 2011
• Ensures that customers are satisfied w/ delivery of goods, speaks w/ dispatcher hourly
• Communicates company for new orders & changes made on orders throughout the day.
• Plans & maps out different routes while in transit, effectively saving time & energy.
Merchant Industries Queens, NY
Tech Support April 2010 – Nov 2010
• Answering phones, providing customers w/ knowledge on operating company machines
• Adjusting inventory: machines sold, bought, office supplies, computers,
• Maintaining on computers, printers, phone systems and documents on client information
• Preparing machines to be shipped, communicating with sales team
Manhattan Motorcars New York, NY
IT Help Desk Jan 2009 – Dec 2009
• Installed, repaired, properly configured a Network Printer w/ proper drivers/sharing options
• Disk imaging experience of creating, saving, moving image from one computer to another.
• Knowledge of mapping network drives, configuring both dynamic and static IP settings.
• Configured security permissions for independent client computers.
Technical Skills
- Proficient with Microsoft Windows (XP/Vista/7).
- Knowledge of installing and configuring computer components.
- Can: troubleshoot printer issues, map network drives, configure dynamic/static IP settings
- Has experience with system security & preventative maintenance.
- A+ certificated
- Bilingual in both the Spanish and English languages.
Responsibilities:
Keeping the books on company profit and debt. Making sure all accounts are being paid, ensuring a line of credit/checking the credit background of clients, cutting costs when necessary in order to keep company afloat, looking for new and creative ways for company to keep turning in a healthy revenue.